Terms of Service

While we bring expertise and best practices to every engagement, we make no guarantees about specific business outcomes, revenue increases, cost savings, time recovery, or measurable results. The success of any consulting engagement depends on numerous factors beyond our control, including but not limited to: your organization's execution of recommendations, market conditions, competitive dynamics, internal resources, and technology limitations. We provide recommendations and expertise, but your organization is responsible for all implementation decisions and outcomes.

AI technologies carry inherent risks and limitations. Systems we design or audit are not guaranteed to be risk-free, error-free, or perfectly secure. Our work represents a point-in-time assessment and recommendations based on information available at the time of engagement. Changes in your environment, third-party systems, or AI model performance may affect the validity of our recommendations after delivery.

All content on our website, including text, graphics, logos, images, and software, is the property of Concomitant AI or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, transmit, or display any content from our website without our prior written permission.

For consulting engagements, deliverables created specifically for your organization (including assessments, recommendations, custom implementations, and documentation) are owned by you. However, methodologies, frameworks, and processes we develop that are general in nature remain our intellectual property and may be reused across client engagements. Any third-party tools, software, or integrations used in your engagement are governed by their respective licenses and terms.

Pre-existing intellectual property we bring to the engagement remains our property. Upon completion of services, you may use custom deliverables and implementations for your internal business purposes, but you may not resell, redistribute, or relicense them without our written consent.

To the maximum extent permitted by law, Concomitant AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of data, business interruption, or loss of goodwill, whether based in contract, tort, strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

In no event shall our total liability for any claim exceed the amount paid by you for the specific engagement giving rise to the claim, or $5,000, whichever is less. This limitation applies to all claims arising from or related to your use of our website, our services, or any content or recommendations provided.

We are not responsible for the performance, security, or reliability of third-party services, tools, or integrations used in your engagement. You use such third-party services at your own risk and are subject to their respective terms and policies.

Consulting services are provided under individual engagement agreements negotiated separately with each client. The initial discovery call is complimentary and does not constitute an engagement. Following a discovery conversation, we will provide a proposal detailing scope, timeline, deliverables, and fees.

Payment terms are specified in each engagement agreement and may include upfront deposits, milestone-based payments, or monthly retainers depending on the nature of the work. Invoices are due within 30 days of issuance unless otherwise agreed in writing. Late payments may accrue interest at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

If an engagement is terminated by you before completion, you remain responsible for payment for all work completed through the termination date, including any out-of-pocket costs incurred.

Each consulting engagement has a specific term as outlined in the engagement agreement. Either party may terminate an engagement for cause if the other party materially breaches these terms and fails to cure the breach within 15 days of written notice.

Upon termination, you are responsible for payment of all services rendered and expenses incurred through the termination date. We will deliver or return all work product, deliverables, and client materials as specified in the engagement agreement.

Sections of these Terms of Service that by their nature should survive termination (including Limitation of Liability, Intellectual Property, Indemnification, and Governing Law) shall survive the termination of any engagement.

During consulting engagements, both parties will have access to confidential information. We treat all client information, business processes, data, and strategic discussions as confidential and do not disclose them to third parties except as required by law or with your explicit written consent.

We may reference completed work (without disclosing specific client data or confidential information) in case studies, testimonials, or portfolio materials unless you request otherwise. We will always ask for permission before using any client identifying information.